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Cookie's Policy

Cookie's Policy


General informations
The Europe Carpooling internet site uses cookies (cookies). A cookie is a small text stored by your browser, which allows it to retain information between web pages and browser sessions. Europe Carpooling uses a certain number of cookies "internal" - generated by the site used Carpooling Europe - and "third party" cookies - generated on our site by third parties. They allow us to keep information of your booking steps as you navigate the site, to keep your customers details and offer relevant content based on your selected options and your trip. They also help us understand user behavior on our site, allowing us to make your experience more enjoyable.

Cookies can keep only the text, which is still confidential and encrypted in most cases. Europe Carpooling never retain any personal data in a cookie.

What are cookies?
Cookies are small text files generated by the websites you visit, and that can store data that can be useful later. These data allow to keep your information between pages, but also to analyze the way you interact with so the site.

Cookies are secure, they can only store information that is made available by the browser information the user has previously entered into the browser or that are included in page requests. They can not execute code or be used to access your computer. If a website encrypts the information in a cookie, only the site can read this information.

There are two different types of cookies whose uses and content are different: temporary and persistent.
Temporary cookies contain information that is used in your browsing session. These cookies are automatically deleted when you close your browser. Nothing is stored on your computer when your are finished browsing.

Persistent cookies are used to store information that is used between visits. These data allow websites to recognize that you are a recurring client, and adapt accordingly. Persistent cookies have a long-term value that is set by the site, and can vary from minutes to years.

Why use cookies?
Cookies are used by the site to keep information about your session while you browse the site, to keep the details of your reservation and check if you are connected. They are used to display the relevant products for your trip.

Web analytics cookies, partners Google and Adobe, allows us to track customer interaction across the site. This gives us valuable insights that allow us to improve the site and the products and services we offer.

We also work with partners who will write third-party cookies that are then used by advertisers on other sites to offer appropriate and relevant ads based on your browsing history. These cookies do not store personal information allowing other sites to identify you, in fact, they are based solely on browsing history.

Deactivating and deleting cookies
All web browsers allow you to limit the behavior or disable cookies in the settings or the browser options. The steps are different for each browser, you can find instructions in the "Help" menu of your respective browser.

With your browser, you can also cookies on your computer, and delete them one by one or all at once.

Cookies are text files so that you can open and read the contents. The data contained within are often encrypted and corresponding to a Web session so that they make sense for the website who wrote them.

If you disable cookies, the site Carpooling Europe will not be able to create a reservation. Disabling cookies will also affect track your progress through the website, but will not prevent the Google Analytics code to recognize your visit.

What Europe Carpooling include cookies?
Temporary cookies created by Europe Carpooling include data used by the web server that processes your session, your authentication status (in relation to the customer database Carpooling Europe) and the details of your reservation.

Persistent cookies that are created by the Europe Carpooling website are used by our technology partners, Adobe, and Google Maxymiser. They are used to identify the traffic to the site that usually corresponds to recurring users rather than to new customers. The information stored is used to offer you relevant ads on other websites on our behalf. Removing these cookies will not harm your experience or site functionality Carpooling Europe.

The cookies on our technology partners
Adobe SiteCatalyst
The data collected allow us to improve the site, infrastructure, products and services based on where, when and what customers are looking. Adobe writes both persistent and temporary cookies. Cookies do not store personal data. Remove or disable these cookies will not affect the functionality of the site.

Oracle (Estara and ATG)
Europe Carpooling is Oracle partner to deliver the features "Click to Call" and "Click to Chat" - allowing the customer to speak with an operator of our customer center if the site acknowledge that they have difficulties with the Oracle. written both persistent and temporary cookies. The cookies do not store personal data. Remove or disable these cookies will not harm the functionality of the site.

Google
The data contained in cookies inform Google about pages, products and services that you have been visited, and allows it to offer appropriate ads. Google writes both persistent cookies and temporary. Cookies do not store personal data. Remove or disable these cookies will not affect the site functionality

Maxymiser
The cookie ensures that although we are currently carrying out tests on some pages, your experience on the site will remain consistent. Maxymiser written both persistent cookies and session. Cookies do not store personal data. Remove or disable these cookies will not affect the site functionality